Sign In
Signing in to your Velvet Spin Casino account is designed to be fast and straightforward. Head to the sign-in page at /sign-in, enter the email address you used to register and your password, and you’ll have immediate access to your balance, bonuses, and game lobby. If you saved payment details or linked Bitcoin, those options appear once you’re logged in so you can deposit or cash out without extra steps.
What to do if you forgot your password or can’t access your account
If you forget your password, use the “Forgot Password” link on the sign-in page to request a reset email. Check your spam folder if you don’t see it, and only use the link in the most recent message to complete the reset. Still stuck? Contact support at support@velvetspinmails.com with your account email and a brief description of the issue. For withdrawal or verification problems, Velvet Spin may request identity documents or proof of address before processing payments — that’s standard industry practice to protect your funds.
Keep your account secure: practical tips
Use a strong, unique password and update it regularly. If you reuse passwords across sites, change the Velvet Spin password right away. Enable any additional security options offered in your account settings. Avoid sharing login details, and log out on shared devices. When using public Wi‑Fi, consider a personal VPN to protect your credentials during sign-in.
Payments, currencies, and what you’ll see after signing in
Once signed in you’ll be able to access all supported payment methods, including Bitcoin/BTC, MasterCard, Visa, Neosurf, and eZeeWallet. Velvet Spin accepts AUD and Bitcoin, so choose the currency that matches your wallet. Bitcoin deposits and withdrawals typically appear under crypto history, while card and e‑wallet transactions show in the fiat activity log. If you plan to claim a bonus, check the eligible deposit method and minimum amounts before you make a transfer.
Promotions and bonuses tied to your account
Your signed-in dashboard shows active offers and any bonus codes you’ve applied. Velvet Spin runs a wide range of promotions: a $50 Free Chip (code 50VELVETS), 120 Free Spins on Cash Bandits 3 (code VELVET120), and a strong First Deposit deal (code VELVET150). One of the headline offers is the Sign‑Up Boost (code VELVET200), a 200% bonus with daily free spins for a week. There are also time-limited promos like Daily Kickoff and Midnight Madness, reload bonuses, and a multi‑tier VIP program with cashback and priority support. Always check wagering requirements and minimum deposits before claiming any bonus.
Games and software available after logging in
When you’re signed in, the game lobby highlights titles from Real Time Gaming, the casino’s primary software provider since 1998. If you enjoy RTG’s movie‑themed hits, try Fantasy Mission Force Slots — a 5‑reel, 20‑payline video slot with progressive elements, bonus rounds like the Dynamite Free Games Feature, and symbols such as “Dynamite” and “Free Spins.” Read more about that title here: Fantasy Mission Force Slots.
Live help and troubleshooting during sign-in
If the sign-in form returns errors, confirm your browser is up to date and clear cookies for the site, or try an alternate browser. For persistent problems, email support@velvetspinmails.com with screenshots and the device and browser you’re using. The support team can guide you through account verification, bonus questions, and payment holds.
Signing in is the gateway to your Velvet Spin experience — from bonuses and VIP perks to Bitcoin deposits and RTG slots. Keep your login details safe, review promotions in your account, and contact support promptly if anything looks off.